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I have only purchased MHRB from this vendor, and did so only once, so please take that into consideration when reading this review. I made this purchase in January of 2024, and was overall very pleased with the vendor. That being said, I did find the pricing to be a little high, and the quality of the bark to be lacking. Shipping and communication was great, but unfortunately I found that the dye produced from the bark was some of the weakest I have come across. Bear in mind that your experience may not be the same, as quality can very from batch to batch from any source. This is a trusted vendor overall, and both communication and shipping was certainly not an issue at all. They seem to be a good company to deal with based on my limited experience.