Beware of Mayan Magic Soaps

**BEWARE OF MAYAN MAGIC SOAPS

I would highly advise against ordering from MAYAN MAGIC SOAPS …. I have. Them a couple of times and although the quality is decent, it’s not the best I’ve ever come across. I end up waiting over two weeks to get my package delivered. This last time I ordered from them because I used my husband‘s name and his email Nicole the contact person which you can only talk to them by text by the way texted me saying she was refunding my order. This was on Monday the 30th because I used a different email and name and that I was jeopardizing her by doing that. I asked her to please not do that. I informed her that I had lost my phone and that I cannot remember my password to my account and I didn’t wanna bother her with it because the last time that it happened she was very rude about how Much time of hers I was consuming by asking her to help me reset my password. I sent the money the money cleared she refunded. It told me it was going to take two weeks to post to my bank account, which is ridiculous because when I spoke to my bank, they told me that Since the refund had already been posted. It was showing in my account as pending, and she needed to release it before they could put it back in my account. So she was deliberately trying to keep my money as long as possible. I went ahead and ordered Again through Zelle like she told me to and again used the two day priority and now I am not going to be getting my package at all because I am moving out of town and will not be here to receive it. She did not let me know that she had sent the package. I didn’t get a receipt. I didn’t get a confirmation. I got nothing. Except for a bunch of rude comments and insults from her when I texted her about the situation. I would be very careful dealing with these people because they seem to be concerned about legality issues. At least that’s the reason she gave me as to why she would not send me my products because my husband ordered in his name. I have several text messages of her insulting me and being rude and I have been nothing but nice and courteous. I’ve given them extra money as donations towards their cause. I have put good reviews for them on Google and I get nothing but a shit show every time I deal with them. And the last time the product was short on weight by a pretty good amount. These people claim to be putting love and light out into the world with their products and in all actuality, they are just rude and selfish and unreliable. I have reported them to the BBB. This is a very unorganized business and you can’t even talk to a real person on the phone. they care nothing about helping their customers, and their opinion in the customer is not always right, and they have no problem telling the customer that they do not have time to deal with them to figure it out on their own at least that’s what they told me I was Out $600 for several days. This is just not OK